Privacy Policy

How we collect, use, and protect your information

Last updated: October 18, 2025

Our Commitment to Your Privacy

At Zorlen Tech Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we handle your data when you use our email management service.

1. Information We Collect

Account Information

  • Email Address: Used for account creation and authentication
  • Password: Encrypted and stored securely for account access
  • Name: Optional, used for personalization

Email Data

  • Email Content: Stored encrypted on our servers for your access
  • Email Metadata: Sender, recipient, subject, timestamps for organization
  • Attachments: Stored securely with encryption
  • Read Status: To provide real-time synchronization
  • Favorites: Your starred emails for quick access

SMTP Credentials

  • SMTP Settings: Encrypted and stored to enable email sending
  • Third-party Tokens: Securely stored for service integration

2. How We Use Your Information

We use your information solely to provide and improve our email management service:

  • Authenticate your account and provide secure access
  • Store and organize your emails for easy access
  • Enable email sending through your configured SMTP providers
  • Provide search, favorites, and organization features
  • Send service-related notifications (optional)
  • Improve our service based on usage patterns (anonymized)

3. Data Security

We implement industry-standard security measures:

  • Encryption: All sensitive data is encrypted at rest and in transit
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Security audits and vulnerability assessments
  • Secure Infrastructure: Hosted on secure, monitored servers

4. Third-Party Services

Our service integrates with third-party providers:

  • ImprovMX: For email forwarding (subject to their privacy policy)
  • SMTP Providers: Mailjet, SendGrid, etc. (subject to their policies)
  • Telegram: Optional integration (subject to Telegram's policy)

We do not share your personal information with these providers beyond what's necessary for service functionality.

5. Data Retention

  • Account Data: Retained while your account is active
  • Email Data: Stored until you delete emails or close your account
  • Logs: System logs retained for 30 days for security purposes

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your email data
  • Opt-out of non-essential communications

7. Cookies and Tracking

We use minimal cookies for:

  • Authentication and session management
  • Remembering your preferences
  • Basic analytics (anonymized)

We do not use tracking cookies or sell your data to advertisers.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@zorlen.com
  • Address: Zorlen Tech Limited
  • Website: zorlen.com